I think the company is called 'McAfee'. I agree that it is pretty standard way to operate. Doesn't mean it is right. It is one of the main reasons I won't sign up with a particular dating service. If you don't cancel, they just keep charging you.
I will never deal with Norton AV again. I don't think I actually paid for it but it was a complete pain. It was a total pig and completely bogged down my computer and then when I tried to remove it, I had a really hard time doing so. I ended up taking it to my computer guy to have it removed.
This is one that frequently gets included in the software packages that new computers come with, and it is a BEAR to try and get rid of. We actually had a subscription to Norton once upon a time, but never again. Once it's on your computer, it's like you're infected with it.
This. Our computer had a three month trial period with Norton. Our service provider used it's own free antivirus program. The two kept fighting it out, so after just one month of Norton, I cancelled it.
Guess what? They had already billed me (after one month, remember) for month #4. I called them about this and they agreed to reverse their charge. Just to be sure, I called the credit card company and while I was explaining the situation to them they stopped me for a moment and said "Hmm ... yes, we see the charge, but they have just now added another month's fee!"
I said hopefully, "Maybe they are giving me a credit like they said they would?"
"No, it's another months fee for Norton's service."
I said I would not pay either and Credit Card said they'd take care of it. Apparently they did, because I heard nothing more about it. And my computer ran MUCH more smoothly after that.