"I'm never shopping THERE again!" Share your story!

[Elfmama]

DH and I stopped at a Wendy's one night. <snip> I couldn't get a baked potato because they were out, and something else (chili, maybe?) had already been cleaned up for the night. 

Couldn't put your finger on it, huh?

BWAHAHAHA - point to Diane.

I must be really stoopid 'cuz I don't get it!

Several years ago a woman claimed to find a human finger in Wendy's chili.  There was a finger, all right, but she had planted it there in order to sue the restaurant chain.

From whence did she get the finger?

The Snopes article that I linked to said that one of her husband's coworkers lost in in a workplace accident.  Not sure how the husband got his hands on it.

[Shalamar]

My ex-BIL once visited a local hamburger chain fairly late at night after clubbing.  This chain was known for being open 24 hours, so the lateness of the hour wasn't to blame for what happened next ... he ordered a burger, and the waitress pulled out a bag of buns.  Every single bun was BRIGHT GREEN with mould.    He waited for her to notice, and when he realized in horror that she was about to use one of the buns anyway, he pointed out the issue.  Her response:  "Oh.  Did you want me to open another bag?"  Him:  "No, thanks.  I think I'll eat somewhere else."

[heyyoume]

I'm never shopping at my nearest fish and chip shop again.  I go 15 minutes out of my way to shop elsewhere since the last time I was in there the person handling the food wrapped everything up with a gaping cut on her hand - open and oozing and just not very pretty.   When I pointed it out she said it was clean as she'd cut it on her pruning shears in the garden and it was only dirt and I shouldn't be so prudish.  I figured if that was the standard at the counter when they were in view of the customer then who knew what they were doing with the food when we couldn't see.  They also had an annoying habit of cooking your food when you walked in and paid even if you'd ordered over the phone, so there was ALWAYS a fifteen minute wait

[Mel the Redcap]

I'm never shopping at my nearest fish and chip shop again.  I go 15 minutes out of my way to shop elsewhere since the last time I was in there the person handling the food wrapped everything up with a gaping cut on her hand - open and oozing and just not very pretty.   When I pointed it out she said it was clean as she'd cut it on her pruning shears in the garden and it was only dirt and I shouldn't be so prudish.  I figured if that was the standard at the counter when they were in view of the customer then who knew what they were doing with the food when we couldn't see.  They also had an annoying habit of cooking your food when you walked in and paid even if you'd ordered over the phone, so there was ALWAYS a fifteen minute wait

...Bodily fluids and dirt? That's practically the definition of NOT clean!!!!! Eeeeergh!!!!!

[Spring Water on Sundays]

My mom told me a story about once when she was in a Taco Bell. The guy making her food had a bandage around his hand, and part of the bandage had come loose and was dragging across the taco meat. She walked out without her food. I don't know if she had already paid or if she said anything to them about it.

[Shoo]

I'm never shopping at my nearest fish and chip shop again.  I go 15 minutes out of my way to shop elsewhere since the last time I was in there the person handling the food wrapped everything up with a gaping cut on her hand - open and oozing and just not very pretty.   When I pointed it out she said it was clean as she'd cut it on her pruning shears in the garden and it was only dirt and I shouldn't be so prudish.  I figured if that was the standard at the counter when they were in view of the customer then who knew what they were doing with the food when we couldn't see.  They also had an annoying habit of cooking your food when you walked in and paid even if you'd ordered over the phone, so there was ALWAYS a fifteen minute wait

Did you report this to anyone?  Like the health department!

[Amara]

^ ^ ^

This! Please report it for other customers' sakes.

[Twik]

When I pointed it out she said it was clean as she'd cut it on her pruning shears in the garden and it was only dirt and I shouldn't be so prudish. 

Because goodness knows that dirty gardening implements are completely sterile.... 

[Queen of Clubs]

My ex-BIL once visited a local hamburger chain fairly late at night after clubbing.  This chain was known for being open 24 hours, so the lateness of the hour wasn't to blame for what happened next ... he ordered a burger, and the waitress pulled out a bag of buns.  Every single bun was BRIGHT GREEN with mould.    He waited for her to notice, and when he realized in horror that she was about to use one of the buns anyway, he pointed out the issue.  Her response:  "Oh.  Did you want me to open another bag?"  Him:  "No, thanks.  I think I'll eat somewhere else."

Urk!  I can't believe she actually asked that!  Who wants mouldy bread?

One time I was in my local supermarket and an entire tray of bagged rolls were green and mouldy.  They were in date but obviously not fit for consumption.  At the till (checkout) I discreetly mentioned it to the CSR saying that though they were in date, they were obviously 'off'.  She started telling me how they might feel stale but they were fine, and talked over me when I was trying to explain that no, they really weren't.  Finally, I declared, "They're green!"  At that point she stopped arguing and said she'd get them removed.

[mmswm]

I had a McDonald's tell me that I had to buy bottled water and couldn't get a cup of tap water because their water didn't work.  Ummm, yeah, nevermind the rest of my order.  I'll just go somewhere else.

[Harriet Jones]

I had a McDonald's tell me that I had to buy bottled water and couldn't get a cup of tap water because their water didn't work.  Ummm, yeah, nevermind the rest of my order.  I'll just go somewhere else.

That would be something else to call the health department about.

[mmswm]

I had a McDonald's tell me that I had to buy bottled water and couldn't get a cup of tap water because their water didn't work.  Ummm, yeah, nevermind the rest of my order.  I'll just go somewhere else.

That would be something else to call the health department about.

Oh, they had running water, they were just trying to up their sales figures by forcing customers to buy the bottled stuff. I did call corporate, and the franchise owner did call me back.  He offered all sorts of stuff to resolve the issue and get me to give them a second chance.  There's more to the story, but the whole thing is epic in length, and I'm way too tired right now to type it all out.

[Shalamar]

I have IBS, and any store or restaurant that refuses to let me use their bathroom, even if I've bought something, will lose my business forever.

[alkira6]

Edelweiss soap company. My husband bought a lot of 12 bars of soap from them via tophatter.com. A friend sent me some of their soap a while back, so we know that I can use it. He told me to be on the lookout and I waited. And waited. And waited. Emails got no response at all.  No one responded at all until I filed a dispute through tophatter and they told me to dispute via paypal to get our money back.  No response then, but she did throw a badly packaged envelope in the mail 2 days after I filed with them.  Problem - she mailed 5 bars instead of the 12 auctioned off and paid for.  Still no response from our e-mails until paypal demanded that she refund the difference. No apology, nothing.

My feedback: This seller was paid on July 5, created a shipping label on July 14, @ then did not mail my package. My email was ignored and only when I finally disputed with PayPal was my package shipped - on August 14. The package only contained 5 of the 12 bars of soap I paid for.
No apology, nothing, just a badly packaged pack of soap. Overall, the responsiveness or lack thereof and the shoddy way this business is run keeps me from giving good feedback.

[Mental Magpie]

Motherscrabblers may be my new favorite phrase.