I thought of two today:
1. Mediacom is the only way to get internets around here, so we signed up with them for DSL. We had to have a landline to go along with this, so got one of those too. Every day between 430pm and 10pm, our internet was slooooooooooooooooooow, like I couldn't even load twitter slow. My dh called a few times and they would say that bc everyone in our neighborhood was online, our speeds were slow. Thing is, we are in the country, we have three neighbors. My husband mentions that, so they said, we'll send a tech out.
Tech comes to the house and he looks at things. Sets up at my husband's desk and starts to call tech support on their end, on top volume speaker phone. I try not to stand over the shoulder of repair techs, but I wasn't going to let him be alone in our office area, so I kept popping in. At one point I found him with is feet up on the desk. Who does this? In the end, he said that it had something to do with the switch station at the general store down the road. He said that they would have to upgrade and he would put in a work order.
Shortly after that, I started working from home, so I needed to have an internet connection I could count on. So my husband started calling to ask about the status of the upgrade, but never got a response. In the end we switched to satellite internet which is more expensive, but at least it's up and running most of the time.
2. In the winter of 2009 we bought our first home. We used an agent who came highly recommended by a few different people, and she helped us navigate the big bad world of foreclosed home. We found one we loved, bought it, and set to work fixing it up. About 18 months later, my husband could not really stand another day at his job, so we started looking for something else for him. While staying in the area would have been best as we owned a home, we looked for options out of the area and found his perfect job 1000 miles away.
So I called the agent who helped us buy the home and the first words out of her mouth after I told her we wanted to put the house on the market was "What happened? Are you going to lose it?" Uhhhh. I looked beyond that and had her come to the house and check things over. She slammed the house, the condition of some of the floors (we were going to cover them with carpet), and the fact that the living room was wall papered (as it was when we bought the house) and ignored the fact that it had new windows, a new furnace, a new roof, and the nasty garage was torn down. She totally lowballed the selling price of the house as well.
We completed the quick renovations we could do in three weeks, (carpet, painting) and called another agent. Her only concern was trying to sell the house with moving boxes in it
A month later we moved (he moved first I followed a month later with the kids), but before we pulled out of the driveway, we signed a contract on the house. I know that if we had stayed with the first lady, we would have been stuck with that house for quite a while.