Author Topic: "I'm never shopping THERE again!" Share your story!  (Read 1184206 times)

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JenJay

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4845 on: October 15, 2013, 08:34:43 AM »
An update on my credit union - I left a note on their Facebook page after I posted here and someone responded within a few hours to apologize and ask if they could call us first thing Monday, which they did. The rep said they're taking fed. employees on a case by case basis and if we can't make the payment next month they would, of course, waive the late fee and work with us. So that's good, but I'm still not impressed that I had to resort to social media shaming to get help.

magicdomino

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4846 on: October 15, 2013, 11:31:56 AM »
Some businesses are requiring letters from the supervisors of federal employees confirming that the employee is furloughed -- we received a template that the supervisors can use.  If your supervisor is also furloughed, you move up the chain of command.

Department of Justice credit union is offering loans with 0 interest for one or two months, and low interest for six months to its members.   

GlitterIsMyDrug

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4847 on: October 15, 2013, 11:39:14 AM »
TGI Fridays.

not so much that i refuse to go back. More I can't because of the way they run things.

they do not take reservations. at. all. we went for a hen party and there were 15 of us. two girls got there at 6 to ask for a table and we were told an hour and a half wait. thats fine as every one was told to get there at 7 because they knew there would be a wait the Manager suggested we get one or to people there early to request a table for the group with the rest joining us later. At 8:45 we finally sat down. Thats nearly 3 hours.
I would love to go back (I was driving so could not have any cocktails.) but no one is willing to wait that long and the one couple who might be up for it can't because He is diabetic and so can't sit around waiting for that long.

Their vegetarian/vegan options are also shockingly bad, so the other person who might come with me can't.

The thing that really makes me annoyed (rather than merely disappointed.) once sitting and having your meal any drinks you order from the wait staff means an automatic 10% is added to your bill. Even asking for water adds it on. In this case they shoot themselves in the foot. They want to charge me 10% for tap water, well the 15% tip I was going to give you is now not happening. you have your tip.

The 10% is usually for large parties, not smaller parties. At least the last few times I was there (which was a few years ago, they shut down the ones closet to me), I didn't have an automatic 10%. But I know a lot of restaurants have the practice of automatically add X amount of tip to a bill is your party is over X amount. I would also say your lager party was probably a big part of the wait time. Especially if you were there on a Friday/Saturday night when they were already busy with other people.

I do agree however, if you call ahead and say "We have a party of 15 coming in", maybe that reservation rule should be changed. Cause ya know, 15 people is going to be a lot of work, and one server probably won't be able to handle it themselves, so you'll want to make sure there is adequate staff on, tables will have to be put together, so on and so forth. I had to have this argument with a local restaurant once. We had a party of 27. They didn't want to take reservations until I said, we have a party of 27 individual people, sure you don't want to write this down?

ladyknight1

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4848 on: October 15, 2013, 11:45:59 AM »
Similar situation. I have a group of at least 15 people going to lunch on a Friday. I called Olive Garden and was told they do not take reservations for Fridays at any time. I replied that they had just two months ago, as we alternate restaurants every month. She had to consult with the manager to make the reservation.

We will not just show up somewhere without at least calling ahead as that is a lot of people!

Goosey

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4849 on: October 15, 2013, 11:55:20 AM »
Went to Applebee's for lunch.

The food was incredibly salty - so much so that I didn't take more than a couple bites of my meal.

Manager came by to ask how everything was and I mentioned the incredibly salty food, he said that "most people like it that way." Really? Because my lips dried out like the sahara when I took a bite. And it's not like I'm snooty or anything, I go to chains a lot so I'm used to that standard of food, but there was a lot more salt on this than anything I'd had before. It was gross.

Couldn't eat my food, still paid full price.

On top of that, the same manager was loudly berating his employees in front of patrons. I HATE that. If it's bad enough to yell about, it's bad enough to take them in the back to do it.

PastryGoddess

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4850 on: October 15, 2013, 02:04:39 PM »
Went to Applebee's for lunch.

The food was incredibly salty - so much so that I didn't take more than a couple bites of my meal.

Manager came by to ask how everything was and I mentioned the incredibly salty food, he said that "most people like it that way." Really? Because my lips dried out like the sahara when I took a bite. And it's not like I'm snooty or anything, I go to chains a lot so I'm used to that standard of food, but there was a lot more salt on this than anything I'd had before. It was gross.

Couldn't eat my food, still paid full price.

On top of that, the same manager was loudly berating his employees in front of patrons. I HATE that. If it's bad enough to yell about, it's bad enough to take them in the back to do it.

I think corporate needs to hear about that location. 

Hmmmmm

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4851 on: October 15, 2013, 03:25:36 PM »
As of 2 days ago, I have stopped using Walgreens for everything.

About a year ago, DH uploaded a photo to be printed at the location closest to us. The guy at the counter tried to refuse him printing it because he said it looked professional and DH would need to provide a waiver from the photographer. DH stated that there was no watermarks or copyright on the photo and the manager got involved and had the photo printed.

Six weeks ago, I uploaded 2 photos to be printed. When I arrived, the photo manager stated he had printed them but wouldn't give them to me without a signed waiver from the photographer. Again, no trademark or watermarks. He stated that "too him, they looked professional" so demanded a waiver. I asked how he would confirm any waiver I showed him was for the photos in question? And what in the photo prompted him to believe the snapshot was done by anyone other than me? He couldn't answer either but still refused. I told him to keep the prints. I sent them to CVS and picked them up an hour later.

I wrote a complaint via Walgreens online system that same afternoon. The complaint provided details on the store, the issue, and the date and time. I didn't hear back from anyone.

Four weeks ago I received a survey from Walgreens asking about the experience I received from using their online comment system. I completed the survey saying I received no acknowledgement of my complaint.

Cleaning out my inbox this weekend, I saw the survey request and decided that if they couldn't even respond to my negative survey, then they really don't need my business at all. The CVS near me is just as easy to get to as the Walgreens.

Sunbeem

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4852 on: October 15, 2013, 04:09:37 PM »
IMO the milk might be "iffy" but the meat and eggs would be fine. It's not like they were sitting outside unwrapped in the summer sun.

If it's below 80, eggs are fine if they are let sit out for a week or so.  When it gets to be 100 out the eggs sweet a bit which can allow bacteria in, and of course, if they are fertile, you start to risk them hatching if you leave them sit for 3 weeks or more.

In fact, a fertile egg could hatch after only a couple days at room temp- chicken eggs do not need warmth until the last few days out of the 21 day period.  (Source: family member who used to run a chicken hatchery- apparently the eggs would be refrigerated until about Day 18, then allowed to warm for the last few days).

Redneck Gravy

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4853 on: October 15, 2013, 04:32:28 PM »
A certain oil change chain

I was going to get my oil changed Saturday and I opened the hood and put a piece of scotch tape over the air filter cabinet because when these places are in a hurry they don't check the air filter they just send you off and get the next cow vehicle run through.  Well I didn't get around to it Saturday so I went today at lunch. 

When it came time to pay out they hadn't asked me about the air filter so I asked if they looked at it "Oh yes" he said, "you aren't ready for one yet".  Then he told me they had topped the fluids off (really meaning the washer fluid).  When I got back to my office I had a funny feeling so I opened the hood. 

Washer fluid had not been topped off and the tape wasn't broken for the air filter.  I took it back and explained it to the manager (also a woman yay!).  She took the receipt to see who the tech was, had it pulled back in, stood there and had him pull out the air filter which she showed me - it did not need replacing.  Then she had him top off the antifreeze and the washer fluid and recheck and fill the power steering fluid.

One of the other customers overheard the exchange and said "good catch lady".  I said you know I shouldn't have to put tape over things but I've been taken so many times in my life I have to take precautions and I shouldn't have to just because I'm a girl! 

I don't know that I'll NEVER shop there again but it reminds me why I have to put tape over things to begin with...some places still think they are going to pull one over on me because I'm a girl.   

blueyzca01

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4854 on: October 15, 2013, 04:34:06 PM »
A certain car rental place. We had reserved a car for the weekend and DH was supposed to pick it up at 11am. Except, they didn't have any for the 8 people who had reservations. It is a holiday weekend here so all rental cars are spoken for.  They arg now saying they may have cars by 4.   ::)

This so brought to mind the Seinfeld episode on reservations (I never actually watched the show but due to its popularity, I actually know a lot of its plot lines - this scene though is priceless!). 

"Agent: I'm sorry, we have no mid-size available at the moment.
Jerry: I don't understand, I made a reservation, do you have my reservation?
Agent: Yes, we do, unfortunately we ran out of cars.
Jerry: But the reservation keeps the car here. That's why you have the reservation.
Agent: I know why we have reservations.
Jerry: I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to hold the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them."

http://www.youtube.com/watch?v=A7uvttu8ct0


I worked for Enterprise in the 90s.  We were shown this clip during orientation.  Very effective about how not to handle this situation.
No one ever says, "Why me?!?!" when something good happens.

Piratelvr1121

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4855 on: October 15, 2013, 05:11:39 PM »
If it's the chain I'm thinking of, they're individually owned so there's a chance you'd get better service in another location. I almost swore them off completely after an awful experience in my old neighborhood (probably mentioned it here) where I brought my car in for an oil change and two days later, on the way to work my car started shaking so bad I thought it was going to fall apart.

Turns out it was the spark plugs, and one had been loose.  They said "Well we don't touch those so it couldn't have been us!" But the fact that it happened two days after I brought my car to them and they'd been fine up till then? I didn't trust that location with my vehicle ever again.
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Wulfie

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4856 on: October 15, 2013, 05:20:38 PM »
A co-worker of mine took his car in for a oil change. They conviced him to get a transmission fluid change at the same time. When they cut the old gasket away they also sliced one of the transmission cables. They claimed that it was that way when he brought it in. He had to have it towed to a shop who wrote a letter that it was clear that the tech had cut the cable when removing the gasket. There was a gouge in the metal from the gasket clear across the cables. He was taking them to court over it when I left the company. They were refusing to admit that thier person did the damage.

VorFemme

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4857 on: October 15, 2013, 05:35:24 PM »
If it's the chain I'm thinking of, they're individually owned so there's a chance you'd get better service in another location. I almost swore them off completely after an awful experience in my old neighborhood (probably mentioned it here) where I brought my car in for an oil change and two days later, on the way to work my car started shaking so bad I thought it was going to fall apart.

Turns out it was the spark plugs, and one had been loose.  They said "Well we don't touch those so it couldn't have been us!" But the fact that it happened two days after I brought my car to them and they'd been fine up till then? I didn't trust that location with my vehicle ever again.

I feel the same way about a brake place that I have a warranty on my brakes for.  One place was NOT busy and tried to sell me an expensive repair to the master cylinder, over & above the warranty work.  However, we had that every part go out a few years earlier and I knew what it "felt like" to drive the car, under those circumstances.  The previous time they had worked on the same vehicle, I had to go back to get an adjustment because the car felt WRONG about two miles from the shop (and they did not charge for what they had forgotten to tighten down - they were also a bit pale when they saw what was going on - and they were NOT naturally pale, so it must have been BAD).

As a result, I still have work done by that company on my brakes under the warranty, just at a different location. 

I also had the brakes, including the master cylinder looked at when I got to Ambrosia Hino's house by the local mechanic that we used when we lived there.  It was fine - the "leak" was a bit of transmission fluid, not brake fluid, so he flushed the system & replaced the "burnt smelling & looking fluid" (oddly enough - that had been done a month earlier by a third company - that we no longer use, either).

And I will be sticking to location #2 of the brake shop & looking for a new, close to the house place to do repairs on the other vehicles and everything but the brakes on the van.
Let sleeping dragons be.......morning breath......need I say more?

Garden Goblin

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4858 on: October 16, 2013, 11:52:11 AM »
In fact, a fertile egg could hatch after only a couple days at room temp- chicken eggs do not need warmth until the last few days out of the 21 day period.  (Source: family member who used to run a chicken hatchery- apparently the eggs would be refrigerated until about Day 18, then allowed to warm for the last few days).

Actually, without the warmth, the development never starts, that's why I can have fertile eggs in my refrigerator without worrying that I'm going to crack one open and have a half-formed chick fall out.

If this were true, nobody would ever buy eggs from me because after a couple days in the fridge there would be bloody development in all the eggs.

cwm

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #4859 on: October 16, 2013, 02:04:18 PM »
A certain car rental place. We had reserved a car for the weekend and DH was supposed to pick it up at 11am. Except, they didn't have any for the 8 people who had reservations. It is a holiday weekend here so all rental cars are spoken for.  They arg now saying they may have cars by 4.   ::)

This so brought to mind the Seinfeld episode on reservations (I never actually watched the show but due to its popularity, I actually know a lot of its plot lines - this scene though is priceless!). 

"Agent: I'm sorry, we have no mid-size available at the moment.
Jerry: I don't understand, I made a reservation, do you have my reservation?
Agent: Yes, we do, unfortunately we ran out of cars.
Jerry: But the reservation keeps the car here. That's why you have the reservation.
Agent: I know why we have reservations.
Jerry: I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to hold the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them."

http://www.youtube.com/watch?v=A7uvttu8ct0


I worked for Enterprise in the 90s.  We were shown this clip during orientation.  Very effective about how not to handle this situation.

For this reason, I will never go to Budget. I didn't set up the rental in the first place, but I was driving halfway across the country with four other college students. We reserved a van. We had the reservation in place for at least four months before we needed the car. I was going to be in Denver for spring break, they were going to pick me up there on the way to Montana for a convention.

I got a call the day before they were to pick me up. There was a bit of a mix-up at the rental place, they were still on the way, but can they plan on using my car too? Um, no. I had budgeted to be 1/5 of gas on one car, not on two cars. And I wasn't entirely convinced that driving all the way to Montana and then back to Wichita was a great idea in my car. We had planned the whole trip around them picking me up. So I asked why they needed my car to be used.

As it turns out, Budget hadn't given them a van. It had given them a Jeep. Because, you know, the footprint of the car is the same, and the Jeep has more storage space! Besides, college kids obviously wanted a jeep, not a van. Nobody wanted to rent a van. And they were so sorry, but the only van they had working in the region had been renewed elsewhere and was still being rented out and was now two states away. So we stuffed five college kids into a 5-seat jeep and everyone's luggage (including delicate items and musical instruments) were shoved into the back and jostled around.

This was apparently not the first time Budget had messed up rental reservations with this group, and at the convention, we shared horror stories about rentals with hundreds of other people. I will never go back.