I had a really weird experience at Macy's when I was there last weekend. I was looking for new jeans, both because I think it's time to go down a size, and because the jeans I have are starting to show signs of wear a little bit.
Leaving aside the fact that just about everything made of denim was skinny jeans (I HATE this trend, because they make me look ridiculous and don't really fit), everything was all jumbled up with no rhyme or reason. Styles were mixed in together as well as sizes, and on some racks, even brands. They were all crammed so full that it was impossible to find anything easily, especially since a lot of the tags with sizing information were oh-so-conveniently located on the inside of a racks either butted up against each other or a wall.
I did find some jeans to try on (including the dreaded skinny jeans, just to make sure I wasn't being prejudiced), and went into the dressing room. Halfway through, while I was in the middle of changing pants (i.e. I didn't have any on), someone came into the dressing room and loudly yelled "Is there anyone in here?" while rattling the door to the room I was in. Keep in mind this was while I had no pants on. I answered that there was someone in the dressing room, and thought no more of it.
It turns out that the person rattling the dressing room door was the sales lady for that section. She yelled out to me as soon as I walked out of the dressing rooms to ask if anything had worked for me. She was far enough away that I wasn't really sure she was even talking to me until I looked around and didn't see anyone else.
It annoys me a little bit that Macy's has some seriously aggressively unhelpful sales people (in that they won't leave you alone to browse, but don't actually provide you with anything that could be called useful assistance). I'm the type of shopper who really would like you to leave me the heck alone unless I approach you with a question. And when the question is answered, leave me the heck alone again. Nothing drives me out of a store faster than too much attention from the sales staff.
So in this case, having that attention delivered with door rattling and yelling across the section, combined with the fact that I don't really need new jeans just yet, made me hightail it out of there as fast as I could.
I don't know that I will never shop at Macy's again, because honestly, my shopping options are not so extensive that I can afford to write off an entire department store without a really good reason. But it does mean that I will probably do most of my shopping online.