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### Author Topic: "I'm never shopping THERE again!" Share your story!  (Read 1432813 times)

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#### VorFemme

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #5415 on: February 17, 2014, 09:55:45 PM »
There are any number of things that can be said that don't come across in writing as snarky.

But, in person, tone of voice, expression (or lack of it) on the face, and a few other clues will let most people (except Sheldon Cooper, Ph.D.) know what is meant...

And even in the Deep South (USA) there are a few times when "bless your heart" means "bless your heart" - if someone has heard of a death, illness, or injury in your family - it is a phrase wishing you well, when you are in trying circumstances.

Same way with "have a nice day" - depending on who says it, to whom, with what facial expression, what tone of voice, and how they are holding their body can make a world of difference.  If they are clearly angry enough to throttle you and still saying something polite...well, it might be prudent not to stick around AND be polite as well as speedy on your way to the egress.
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#### PeterM

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #5416 on: February 18, 2014, 12:15:34 AM »
Please don't presume to speak for all of us in SoCal in that way. I've never used it with that meaning, nor have I ever heard it used that way.

Do you honestly believe that she meant that every single one of the 38 million Californians uses the term rudely?

#### Mediancat

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #5417 on: February 18, 2014, 08:37:32 AM »
The phrasing does make it sound like she's speaking for the majority.

Rob
"In all of mankind's history, there has never been more damage done than by someone who 'thought they were doing the right thing'." -- Lucy, Peanuts

#### BeagleMommy

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #5418 on: February 24, 2014, 02:24:42 PM »

In October, we finally had enough of Comcast/Xfinity's spotty service, abysmal customer service and downright lazy attitude and went back to satellite for our TV and another phone service for our phone.  We only kept Comcast for our internet.

Friday, we get our bill and DH notices that it's higher than it should be.  It's supposed to be approximately $50.00 per month, but it says$90.00.  DH calls their customer service.  Oh yes, they have it on record that we cancelled TV and phone in October but, well, no one actually turned the services off.  Really?  Because we were only paying $50.00 in November and December so why did January's bill go up? Silence. We're seriously considering getting a new internet provider as well. #### Piratelvr1121 • Super Hero! • Posts: 11878 ##### Re: "I'm never shopping THERE again!" Share your story! « Reply #5419 on: February 24, 2014, 02:27:12 PM » Someone on my fbook feed has been complaining of issues with Comcast recently, enough to make me glad that we don't have to deal with them. I think a lot of it has had to do with shady billing practices and customer service. Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe, no less than the trees and the stars. You have a right to be here. Be cheerful, strive to be happy. -Desiderata #### Ginger G • Member • Posts: 426 ##### Re: "I'm never shopping THERE again!" Share your story! « Reply #5420 on: February 24, 2014, 02:30:06 PM » Quote We had already gotten rid of Comcast, but this was new. In October, we finally had enough of Comcast/Xfinity's spotty service, abysmal customer service and downright lazy attitude and went back to satellite for our TV and another phone service for our phone. We only kept Comcast for our internet. Friday, we get our bill and DH notices that it's higher than it should be. It's supposed to be approximately$50.00 per month, but it says $90.00. DH calls their customer service. Oh yes, they have it on record that we cancelled TV and phone in October but, well, no one actually turned the services off. Really? Because we were only paying$50.00 in November and December so why did January's bill go up?  Silence.

We're seriously considering getting a new internet provider as well.

The same thing happened to me when I switched from Time Warner back to DirecTV last September!  They had record of my call and of us returning the equipment but didn't actually turn the service off.  They were billing me when they actually owed me a refund.  I won't go into a blow by blow account, but it took 6 phone calls and three months to resolve the problem.  At one point they even turned me over to a collections agency.  I finally got my refund, but it was the most frustrating experience I have ever had with any company ever.  As a result, I will never use their services again.

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #5421 on: February 24, 2014, 02:31:21 PM »
Comcast is very frustrating for the price you are paying.  I had them at my first condo.  In my second condo, I had my choice of providers and opted for Verizon Fios - my internet was faster (allegedly the same speed) and my picture crisper (I don't have an HD tv).  Sold that condo and rented for a year.  Stuck with Comcast.  My favorite part of their service was getting calls from Comcast (part of the Comcast Triple Play) for the individual who had the number before me that the account was going to be shut off for lack of payment and all equipment must be returned or I'd be charged for it -- 3 weeks after I got the account!!!
Formerly Mrs.Bart

#### jedikaiti

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #5422 on: February 24, 2014, 02:37:42 PM »
Oddly enough, I really haven't had any problems with Comcast. We had them at our last (rental) house, and have them at our new home. The only problem was that, after being told I could self-install, we needed a tech to come out anyway. It's not their fault - they had no way of knowing at the call center that of the 4 outlets in the house, 1 line had been cut and the other 3 weren't connected. And since DH & I had been thinking of getting a new outlet put in a bedroom anyway...
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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #5423 on: February 24, 2014, 02:50:05 PM »
DH and I have Bright House, which used to be part of Time Warner. I was dismayed to hear Comcast was buying Time Warner, but glad that Bright House is not involved in that merger.

#### siamesecat2965

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #5424 on: February 24, 2014, 03:04:21 PM »
My mom has Cox, which I think is just as bad. She had a promo when she moved in, for x dollars for the triple play. Mind you, she didn't have any premium channels, really just the basic package, and didn't even have a box to get more channels. Yet when her promo expired, she was paying close to $200 a month for all 3, and they wouldn't budge. so she did some homework, and now has DirectTV for tv, Verizon for phone, but had to stick with them for Internet since Verizon can't handle the demand, and couldn't provider her Internet service. #### JenJay • I'm a nonconformist who doesn't conform to the prevailing standards of nonconformity. • Super Hero! • Posts: 7139 ##### Re: "I'm never shopping THERE again!" Share your story! « Reply #5425 on: February 25, 2014, 11:54:59 AM » I posted awhile back that I would not be re-signing with comcast after our move, due to spotty service and worthless tech calls. I was due a refund of about$30 and instead of a check I received a letter stating that I'd get the refund when I returned their modem. Yeah no, we owned our modem. In fact the excuse they gave us every single time we called to complain about their crap service was "It's your modem. Lease one of ours."

It took 3 months and 2 rounds of calls escalated to supervisors but I finally convinced them that they would not be receiving MY piece of equipment and they'd better send me MY money. Never again!!
Oregon

#### Xandraea

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #5426 on: February 25, 2014, 12:12:17 PM »
Yep, Comcast lost my business when I moved out of state, cancelled my cable service and my mother took the cable box and personally handed it to a human at their brick and mortar location. That was the end of it, so we thought, though I really wish she'd gotten some sort of receipt as proof of returning the box.

That was in October. In February, I was visiting, camping out in my empty house with no furniture, no television, nothing in it. I came back to the house one day to catch a Comcast guy coming from the side of my house. I asked what he was doing there and he said, "Disconnecting service for lack of payment."  I told him I'd cancelled my service back in October, and there hadn't been televisions in the house since. He said, "Oh, ok then, don't worry about it."  .. so I didn't worry about it. Until 2 years later when I was moving back, into the same house, and was looking to not only reconnect my cable service, but I was going to do their triple-play with phone and internet and would have been paying them something like $120/mo. This is when I'm informed that I owe them$275 and they'll not connect service again until I pay. Turns out this is for the 5 months from October til February, AFTER I'd cancelled service, returned the cable box and moved out of state. Guess I should have "worried about it" after all.

Now that they knew my current contact info (from me trying to sign up for service), they sent collectors after me, threatening that it would be on my credit report and in a gullible moment, I was convinced that I should pay it to prevent the credit report being affected, then get my money back from Comcast. Yep, I paid, now they owe me. Except of course, they don't care about that. I moved back into my house, and frequently received "offers" of $250 or$200 (kept going down) "gift card" (credit for Comcast services), if I were to sign up for their service. Every one of them goes into the trash. That wouldn't be a gift, that's just part of what they owe me, and I'm not paying them one cent more.

#### suzieQ

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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #5427 on: February 25, 2014, 01:08:44 PM »
I've had problems with Charter's service guys. Last one signed us up for some kind of premium TV package without our knowledge or consent! I found out when our following month bill was double what it should be. That wasn't the first time their repair/service guys pulled something shady.
I got a password put on my account that has to be given before any changes can be made.
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##### Re: "I'm never shopping THERE again!" Share your story!
« Reply #5428 on: February 25, 2014, 02:52:19 PM »
My Primary Care Provider.  I hadn't had one in a LONG time, so I had to get a new one.  I don't like the way they run their appointments... you have to call the morning of the day you want to see the doctor (in my case, the one day the doctor is in), and request a same-day first-come first-serve appointment.  Full up?  Too bad, call again next week.

I am so looking for someone else.  I was supposed to see one as soon as I could after my stroke... the next time she'll be in is over a month after that!
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