Author Topic: "I'm never shopping THERE again!" Share your story!  (Read 1186968 times)

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Shalamar

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6000 on: July 11, 2014, 11:04:01 AM »
My husband and I had lunch at a very popular French-themed food truck yesterday.  I ordered a sandwich that was supposed to have crispy bacon as well as a pork belly.  Alas, I didn't realize that pork belly = fat.  Lots and lots of fat.  I was repulsed (I absolutely cannot stand fat on meat - it makes me sick.)  The bacon was limp and unappetizing, too.  There was a long lineup, so I didn't go back to complain (I should have, though, I know).   My husband ended up eating the sandwich and said it wasn't good at all.  (He loves all food, so if he doesn't like something, you know it's not good.)

I posted a negative review on UrbanSpoon as well as e-mailing the restaurant.  The reply from the owner basically said "You should have said something (true), it's your own fault for not knowing that pork bellies have a lot of fat (also true), a review like yours hurts our business, and your spewing vitriol over the Internet reflects badly on you."  Oookay.    I went back and edited my review because some parts of it were unnecessarily harsh (I wrote it when I was still fighting nausea from the sight of all that fat).

Definitely won't be back!

Goosey

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6001 on: July 11, 2014, 11:07:10 AM »
I do think blaming the food truck because you got what you ordered is inappropriate.

Harriet Jones

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6002 on: July 11, 2014, 11:09:21 AM »
I do think blaming the food truck because you got what you ordered is inappropriate.

She could at least complain that the bacon wasn't crispy...

Goosey

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6003 on: July 11, 2014, 11:12:33 AM »
I do think blaming the food truck because you got what you ordered is inappropriate.

She could at least complain that the bacon wasn't crispy...

Yeah, I would focus on the quality of the cooked food, not the content. Since, they provided the right content, she just didn't like it.

gramma dishes

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6004 on: July 11, 2014, 11:38:39 AM »
I do think blaming the food truck because you got what you ordered is inappropriate.

She could at least complain that the bacon wasn't crispy...

Yeah, I would focus on the quality of the cooked food, not the content. Since, they provided the right content, she just didn't like it.

But her husband (who loves ALL food) didn't like it either.  My suspicion is that if the bacon was limp and undercooked, the rest of the food was probably not well prepared either.

Shalamar

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6005 on: July 11, 2014, 11:39:21 AM »
Yeah, if I had the chance to have a do-over, I would go to the owner and say "This isn't what I expected, can I get something else?".  I accept my share of the blame. 

I honestly wonder if the cook was having an off-moment when he made my food.  Everyone else who has had that sandwich has loved it.

Goosey

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6006 on: July 11, 2014, 12:35:45 PM »
I do think blaming the food truck because you got what you ordered is inappropriate.

She could at least complain that the bacon wasn't crispy...

Yeah, I would focus on the quality of the cooked food, not the content. Since, they provided the right content, she just didn't like it.

But her husband (who loves ALL food) didn't like it either.  My suspicion is that if the bacon was limp and undercooked, the rest of the food was probably not well prepared either.

Right, I'm not saying it wasn't. I'm saying the fact that it contained a food that specifically mentioned in the ingredients should have been left out entirely - not just stated less harshly.

Her real complaint (that the bacon was undercooked) was lost in her complaint about the fat. It's unfair to complain about the pork bellies being in a pork belly sandwich. To go on about how ill it made her feel was even worse. Anything else is fair game.

Yeah, if I had the chance to have a do-over, I would go to the owner and say "This isn't what I expected, can I get something else?".  I accept my share of the blame. 

I honestly wonder if the cook was having an off-moment when he made my food.  Everyone else who has had that sandwich has loved it.

That's strange! You must be right about the off-moment
« Last Edit: July 11, 2014, 12:41:48 PM by Goosey »

Jocelyn

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6007 on: July 11, 2014, 01:32:46 PM »


But her husband (who loves ALL food) didn't like it either.  My suspicion is that if the bacon was limp and undercooked, the rest of the food was probably not well prepared either.
Strange as it may seem to us crispy bacon people, there ARE people who believe that bacon should be flexible when cooked.
But I'm a little mystified how anyone would conclude that 'pork belly' would be lean meat.

Shalamar

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6008 on: July 11, 2014, 03:21:23 PM »
I blame Trading Places.  No, hear me out, I'm serious!  :)  When Billy Ray (Eddie Murphy) was being taught about pork bellies, he was told that they were used to make bacon.  Therefore, I was expecting lots of bacon - with fat, sure, but not the jiggly gelatinous kind that I got.  (Urp.)  The fact that it was called Death By Bacon cemented that belief. 

Quote
Strange as it may seem to us crispy bacon people, there ARE people who believe that bacon should be flexible when cooked.

Heh, my husband is one of them.  :)  Actually, though, the description said "crispy bacon", and this was not.

magicdomino

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6009 on: July 11, 2014, 03:32:55 PM »


But her husband (who loves ALL food) didn't like it either.  My suspicion is that if the bacon was limp and undercooked, the rest of the food was probably not well prepared either.
Strange as it may seem to us crispy bacon people, there ARE people who believe that bacon should be flexible when cooked.
But I'm a little mystified how anyone would conclude that 'pork belly' would be lean meat.

I suspect a lot of people don't realize that pork belly is the same cut as American bacon but without the salt and smoke --  which makes it a little pointless in my humble opinion.   ;)  Shalamar probably thought it would be closer to a pork chop or a country-style rib.  (Quick, what part of the pig do country-style ribs come from?   :D   )

I just read Shalamar's update.  Nope, pork bellies have all the fat and none of the good stuff.  I don't understand the appeal, myself.

jedikaiti

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6010 on: July 11, 2014, 04:24:42 PM »


But her husband (who loves ALL food) didn't like it either.  My suspicion is that if the bacon was limp and undercooked, the rest of the food was probably not well prepared either.
Strange as it may seem to us crispy bacon people, there ARE people who believe that bacon should be flexible when cooked.
But I'm a little mystified how anyone would conclude that 'pork belly' would be lean meat.

I don't think I've ever had pork belly, but I would expect actual pork. What I'm envisioning based on the description is a slab of fat.
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magicdomino

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6011 on: July 11, 2014, 04:36:02 PM »


But her husband (who loves ALL food) didn't like it either.  My suspicion is that if the bacon was limp and undercooked, the rest of the food was probably not well prepared either.
Strange as it may seem to us crispy bacon people, there ARE people who believe that bacon should be flexible when cooked.
But I'm a little mystified how anyone would conclude that 'pork belly' would be lean meat.

I don't think I've ever had pork belly, but I would expect actual pork. What I'm envisioning based on the description is a slab of fat.

I just double-checked to make sure.  Pork belly isn't quite a slab of fat like saltpork/fatback because it does have some meat in it, but it does have quite a bit of fat.  Evidently, it is very popular in a lot of Asian cuisines and some traditional European dishes.

Slartibartfast

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6012 on: July 11, 2014, 06:32:01 PM »
Pork belly = that little chunk of "bacon" you sometimes find in cans of baked beans.  The one that's all greasy and slimy and has no actual flavor whatsoever.

Psychopoesie

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6013 on: July 11, 2014, 09:08:14 PM »
Pork belly has become really popular here and pops up on a lot of menus. It's delicious when cooked properly.

I first tasted it years ago in a yum cha (dim sum) restaurant - it was one of the special dishes you could order. Sure it's a fatty cut of meat but the cook did beautiful things with marinades and it was exquisitely flavoured and melt-in-the-mouth tender. I've also had it as a roast with the skin crispy (think crackling). Recently bought some myself that was pre-marinaded with Asian spices and slow cooked it in the oven. Turned out really well.

So please don't write it off based on a single bad experience or the memory of some greasy slimy leftover in a can of beans.
 

wheeitsme

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Re: "I'm never shopping THERE again!" Share your story!
« Reply #6014 on: July 11, 2014, 10:21:41 PM »
The pork belly I had at the authentic yakitori (? food on sticks) restaurant was wonderful. It was like a mix of bacon and ham. The pork belly I've had in non-Asian restaurants? The chunk of fatness.   :-\