I hope she's seasonal!

[IndianInlaw]

I went into Burlington Coat Factory, looking for a belt.  Burlington Coat Factory is a huge store, that features mainly clothing. 

I circled the men's department twice, looking for belts.  No luck.

By the front of the store, I encountered a group of sales people, standing around, looking like they were guarding this one display.  A supervisor looking person was talking to ONE in a loud voice.  I asked one (who didn't seem to be doing anything) where men's belts were.  She couldn't be bothered to raise her arm, she lifted one hand (waist level) to point at the miles of men's clothing and said "there".  I waited patiently for another word, so she said "in the men's department."

After successfully suppressing the urge to say "well DUH ", I said "could you be more specific?".

She said she didn't know, she didn't work in that department.  Well, she could have asked one of the other three standing there with her.

So I walked off, in search of, not men's belts, but a sales associate who gave a rat's Ooo, I tried to get around the word filter with a nasty word..  It seemed pointless to continue that conversation.

This other salesperson came scrambling up to me(from the opposite directions) and asked "what are you looking for?"  The supervisor lady behind me said "men's belts".

I didn't find one, but it was nearly closing time and as I was leaving the supervisor was standing by the door and I told her "it will be over soon".

[Tabris]

And now you fully understand my six-year boycott of Burlington Coat Factory.

[gjcva1]

i HATE Burlington Coat Factory.  i can never find anything in there, and i can never get any help in that store, no matter what time of year it is!  the only dilligent employee i've ever seen there was the security person at the door to the mall.  well, there were those three items i've bought there in the past 15 years....which strangely enough, are 2 winter coats, and 1 rain coat.  anything else?  forget it! 

[Alida]

I REFUSE to shop Burlington Coat Factory... they're consistently rude and unhelpful there.  I'd rather pay more and not be annoyed by the experience.

[IndianInlaw]

I had no idea!

This was only my second visit there.

[Lisbeth]

I've generally had good luck shopping at Burlington Coat Factory, but I'll admit that I've never asked a salesperson there for help. 

If I get attitude like that from a salesperson at any store, I'd ask to see the manager, and if that got nowhere, I'd write to corporate headquarters.  If that still got me nowhere, I'd stop shopping there altogether.

I'm sorry you were treated like that.

[IndianInlaw]

Keenreader, if it made for good E Hell fodder, it was well worth it.

[Sandi Papaya]

Ugh. Other than their shoe department (which I also hate for its disorder and chaos, but hey, you can get some good deals on nice shoes if you do some digging), I HATE Burlington Coat Factory. I have never bought a coat there, and after the big brouhaha a few years back regarding their using leather from dogs (was it dogs?) for some coats, I will never, ever, ever, ever buy a leather coat there. In fact, I will probably never buy a leather coat anywhere after that. My faux shearling car coat will do me for a good while, and it's pretty hard to pretend some other material is wool, so my wool pea coat is safe.

Burlington's (and other discount stores') personnel leave a lot to be desired in the "good customer service" department, though. I don't think I've ever had a good experience with any of the personnel at TJ Maxx, Marshalls, Ross or any of the other discount chains. It's utterly ridiculous.

[Clara Bow]

Our Burlington always looks like a tornado went through it and I'm still trying to find these screaming deals they keep talking about...it all looks like wrinkled crap tossed on a rack and overpriced. And all the sales staff are former SS, I'm totally convinced of this.

[Sandi Papaya]

Our Burlington always looks like a tornado went through it and I'm still trying to find these screaming deals they keep talking about...it all looks like wrinkled crap tossed on a rack and overpriced. And all the sales staff are former SS, I'm totally convinced of this.

CRUD MONKEYS!! Mine too! And we don't even live anywhere near Tornado Alley...or hurricane country, for that matter!!

My mom loves their Home Fashions department, and I don't even know WHY...everything there is either chintzy crap, or broken, or both. But the one at my local Burlington is pretty big, so I guess if you have the patience to sort the trash from the (rare) treasure, then on your own head be it. But you can find me on the other side of the strip mall, at Best Buy geeking out over the computers, or at JoAnn's, geeking out over the yarn or beads or both.

[Lisbeth]

Keenreader, if it made for good E Hell fodder, it was well worth it.

Hehehe...

Still, I think you deserved better treatment.

[IndianInlaw]

Of course I did, but some people are idiots.

As of Jan 2, I will still be employed.

Most likely she will not.

[Balletmom]

I consider Burlington to be a self-service store entirely--and not always worth the effort--The one I shop at is fairly well kept. I think that's a function of location. Same as Marshall's--some of them are very nice, others are just pits of despair.

However, they do have lovely girls' formal dresses for the holidays there, at very reasonable prices, and when I took the littlest BalletGirl in for a dress for Clara's Tea (Something "sophisticated" according to her) we got a lovely satin sheath with net underskirting and a velvet bolero for under $35, and the employees were very friendly and helpful. They really got into the spirit of picking out something special.

Also, I managed to find a formal outfit for the ballet fundraiser for under $30 last Feb. as well.

They used to be horrible for long lines at the cashier, and I must not have been the only one to complain, because they do have more than 2 people working there now.

Flicking a wrist at any customer and saying "over there" is never acceptable in any store, though. If they did that to me, I think I probably would hunt down the manager or one of the regular employees I recognized and get vocal about that.

[andi]

I REFUSE to shop Burlington Coat Factory... they're consistently rude and unhelpful there.  I'd rather pay more and not be annoyed by the experience.

ditto -and they had the most UNFRIENDLY return policy EVER  (and ours is in an iffy neighborhood anyway so...)

[Shoo]

I REFUSE to shop Burlington Coat Factory... they're consistently rude and unhelpful there.  I'd rather pay more and not be annoyed by the experience.

ditto -and they had the most UNFRIENDLY return policy EVER  (and ours is in an iffy neighborhood anyway so...)

Yes, they do.  That is why I do not shop there.  Even though they have since eased up on it a bit, I remember when you couldn't return ANYTHING ever, even with a receipt, for anything but store credit.  No refunds at. all.

That put a very bad taste in my mouth, and I've not gotten past it.  I'm holding a grudge.