General Etiquette > Life...in general

Way to NOT prove your point, lady...

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Rose2Bear:
I thought this was pretty ironic...

At Target the other day, actually two days before Christmas (so the lines were long to begin with) this women was holding up the line becasue she was upset that the price of orange juice was not ringing up to her satisfaction. She was insisting that it was a dollar more than it used to be, so the people checked with the manager, and the price had, in fact, been raised by a dollar. She could not fathom this and kept saying "well it USED to be such and such price" and the cashier was sort of just staring at her with a "what do you want me to do about it? I can't give you that price so either buy it or dont" expression (thats a lot to assume from one's facial expression, I know, but you can tell that was what was on her and everyone's mind who was watching).

The funny part, though, was the lady kept saying how "No one is going to buy it at that price, they won't be able to make a profit becasue no one will buy it and they are so stupid to raise the price, no one will buy it."  She then proceeds to buy two jugs of said orange juice...........

Don't you think she would have reinforced her rant better by simply not buying the orange juice??  ::)

More importantly, was she right to hold up the line for a long while making this pointless rant to the chashier, or is this an issue better suited for customer service?

Out of curiosity, does anyone else have a similar story of people complaining about something, then doing the same thing they are complaining about, or go along with what they are complaining about??

TZ:
As if the cashier has anything to do with the price being changed!  That's pretty bad.

I was once at a bookstore, and there was one lady ahead of me in line.  She had returned something and bought something else.  After these transactions, the store owed her $1.38.  She didn't want the money.  She wanted the cashier to leave the line and help her find something that cost EXACTLY $1.38, which was, of course, impossible.  She held up the line for about 5 minutes with her complaining.  In the end, she left without the money.  Because THAT makes sense.

Clara Bow:
I worked in retail hell for many years and I can tell you tons of stories like this. Most of the time I got chewed up for insurance copays going up. I live in a very small town and the largest employer here and in the town across the bridge is the state, so just about everyone has one of three different state plans. I myself have one of those plans as my husband works for the state. So here's what I know:
You get a letter in the mail once a week for close to a month and a half before the premiums and/or copays are raised
You also get a letter on your email at work, and all employees have a Sunpass email because that's how you get your paystub biweekly.
There are also notices posted in the employee services building about raises in rates.
But it never failed that some customer, at least two or three a day would tear into me about their copay going up, or their medication being removed from the formulary (something else that you get ample notice of) claiming that they had no idea this was happening and obviously it was a mistake on my part, calling me everything but a child of God basically. And I mean they would get nasty, extremely nasty. As though I work for your insurance company and this is all part of my nefarious plot to squeeze ten more dollars out of you. Like I benefit in any way from your copay going up. Hello?? The retailer makes the same profit regardless, the only difference is how much of that profit we get from them and how much we get from you! But it divides out to the same amount of money! Ack....

Lunadiana75:
Sigh, I don'tknow why customers persist in the belief that cashiers are rulers of theknown universe, and at the same time, lowly peons there for abuse.  Cashiers have no control over the following:

1.  Prices
2.  Store hours
3.  Sales, when they occur, what's on sale, and the percentage off
4.  Staffing, how many employees are on the floor and whether or not there are enough baggers
5.  Store layout
6.  Stock of the store, this includes the coffee stand and the deli
7.  The fact that 5 years ago someone else at another store of the same name was really rude to you and now you want to punish the person in front of you for it
8.  The parking lot, number of spaces and behavior of people in them
9.  The behavior of other customers in the store
10.  The color of the store
11.  The number of napkins, forks, spoons, etc.. that are at the deli
12. The stock, employees, layout, and hours of a different store I have never worked at

Yes, I was yelled at for each and everyone one of those things, and so much more, during my days of retail.  People seemed to think I had control over all of that, and if something was wrong, I did it deliberately just to hurt them.  ???

T'Mar of Vulcan:

--- Quote from: Lunadiana75 on December 29, 2006, 06:23:33 AM ---Cashiers have no control over the following:
... People seemed to think I had control over all of that, and if something was wrong, I did it deliberately just to hurt them.  ???

--- End quote ---

People are crazy.

But! I went to Checkers two days before Christmas (and two days after it had been refurbished and reopened) for some groceries. I ended up in the queue behind a guy buy 150 bricks of butter. 150!! So the cashier was holding one brick of butter and waved it under the scanner 150 times!!!. Now, I know from shopping at Woolies, Pick 'n Pay, etc. that it's possible to type in the amount of items and then scan it once... but neither the cashier nor her supervisor knew how to do that - and not only that, but they insisted it couldn't be done, so I had to stand there for 20 minutes while she scanned this brick of butter 150 times.

The man buying the stuff seemed rather embarrassed - not by how much butter he was buying, but by the fact that the cashier was holding up a queue of people by not knowing part of her job. That annoyed me. But I was very polite to both the man and the cashier. Shouting wouldn't have helped the situation.

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