General Etiquette > Life...in general

Straaange... What could I have done?

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Rose2Bear:
I just want to know if others see this as a little strange, and have any advice on what I SHOULD have said...

Through a little contest, I had won a $15 gift card to an upscale spa. Most of their treatments were $50 at a minimum and really the only service the card could get you was your nails painted with regular polish. Not being interested in that, I decided I'd just use it to get some products.

I walk in the store and this lady sort of frowns (seriously, she did not look happy I was walking in (there was no one else in there and they wern't closing or anything)) and asks if she can help me.  I tell her "I have a $15 gift certificate and I was wondering if that is good towards merchandise?" She says "give me your  card." I'm thinking "uhhhh ooook......"    She takes the card and runs it through the computer and says "Your card is for $15."    I stood there a second and said "oh... ok... thanks." What I WANTED to say was "thanks for telling me what I already know! now how about answering my question!"  With that, she wandered away and I had to find someone else who was more friendly (although rather snooty) to help me. I do not think I will ever go back there.

I guess I sorta just wanted to vent that becasue I viewed her behavior as really rude and I almost feel like maybe she was insulted that I had such a piddly little gift card - maybe she was shocked someone would bring in a card for such a little value?  Do you think that could be it?

Any thoughts? Should I have said something to her, or the other sales people, regarding her lack of answering my question?

kckgirl:
How dare you walk into their establishment to spend money!

Clara Bow:
I would have asked to see the manager. Upon seeing the manager I would ask my question again and say plainly that the first girl I talked to didn't seem to know the answer. Then let the chips fall where they may.
I doubt very seriously that I would darken the door of said spa again...

Alida:
How rude!  I also would have asked to speak with a manager and asked my question again, looking for a POLITE and proper answer.  I might have said, "Yes, thank you. I know the amount on the card, but that is not what I asked.  Would you care to try again or could you please get me someone who actually does know something?"

Lisbeth:
You needed to say it to her supervisor and/or the manager.  This woman was very rude to you.

If they were not helpful, I would have simply said, "Here's your coupon back; it looks like I won't be doing business with you after all."  And then I would have left without looking back.

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