General Etiquette > All In A Day's Work
retail workers are not your slaves
Ciarrai:
This sort of stems from a post in the everyday life folder about cashiers.
I used to be a cashier at a large Canadian drugstore. I'm a health and beauty assistant now, but occasionally do time on the cash registers when it's busy.
I have to say that I think people who work retail get treated close to the worst if not the worst (food service is similar I would think.) For the life of me I will never understand why people think it's okay to yell at a cashier when something doesn't go your way, throw things (a pack of 12 AA batteries in my case) and generally be abusive. People who work retail are not lower life forms or lesser people, and I think it's horrid when people assume that we are only there for your convienence. It's a huge entitlement problem in my view.
Chartreuse:
Every single person should be forced to work a customer service or retail job for at least one year of life. I really think that it'd be nice to let everyone understand why they need to be nice to the poor person who's stuck dealing with their antics.
Suze:
--- Quote from: Chartreuse on December 29, 2006, 02:00:10 PM ---Every single person should be forced to work a customer service or retail job for at least one year of life. I really think that it'd be nice to let everyone understand why they need to be nice to the poor person who's stuck dealing with their antics.
--- End quote ---
It also teaches you to SMILE even if you want to rip their head off.
I was a waitress for one year and for awhile we were having problems with the bakery that made the donuts (mmmmm......donuts) anyway the cake donuts were not cooked all the way through and were RAW batter on the inside. One day, one of the regulars called me over and asked me to hold out my hand, (me stupid did it) and he smashed one in my hand. It took all I had NOT to use his shirt as a towel ---
I'm sorry the donut was raw, how could I tell, it looked allright on the outside, and we were not in the habit of taking a bite out of them before we serve them.
From then on we cut his in half before we gave them to him. Bakery got in trouble too.
Chartreuse:
http://cbs4boston.com/local/local_story_308163729.html
--- Quote ---A 57-year-old Plymouth man was charged with assault and battery with a dangerous weapon after he threw hot coffee in the face of a 17-year-old Dunkin Donuts clerk.
According to police, the man, Kevin Thomas, of Fresh Pond Circle in Plymouth, was expressing his displeasure over a tax on his coffee. Police said Thomas was going to pay for the coffee but was voicing his complaints.
After one of the clerks told Thomas to calm down, Thomas reportedly threw the hot coffee in the clerks face and then threw the cup at another clerk...
--- End quote ---
Musicwoman:
--- Quote from: Chartreuse on December 29, 2006, 04:36:25 PM ---http://cbs4boston.com/local/local_story_308163729.html
--- Quote ---A 57-year-old Plymouth man was charged with assault and battery with a dangerous weapon after he threw hot coffee in the face of a 17-year-old Dunkin Donuts clerk.
According to police, the man, Kevin Thomas, of Fresh Pond Circle in Plymouth, was expressing his displeasure over a tax on his coffee. Police said Thomas was going to pay for the coffee but was voicing his complaints.
After one of the clerks told Thomas to calm down, Thomas reportedly threw the hot coffee in the clerks face and then threw the cup at another clerk...
--- End quote ---
Because Dunkin' Donuts clerks are so obviously in a position to change the tax charged on coffee.
--- End quote ---
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